Turn useful insights into full tables

When you add the new Guest Experience Survey to Yelp Guest Manager, you can uncover trends across your locations, make smart changes, and keep guests coming back.

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Uncover. Tweak. Win.

The Guest Experience Survey allows you to collect real, specific feedback from guests. The easy-to-use dashboard brings in guest data already collected by Yelp Guest Manager, making it easier to pinpoint trends, spot key information, and make the changes your guests are craving.

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Turn insights into profits with the new Guest Experience Survey

Guests receive a text with the survey link

Your team doesn’t lift an extra finger. The text is sent after guests’ delicious meal, and takes them directly to the survey.

Guests fill out a simple, yet comprehensive survey

They’re asked to rate their experience overall, expand on multiple categories, and have space to add any other details they want to share.

View responses in your Yelp Guest Manager Dashboard

They come with data about guests’ visits, like their wait time and the date of service. Plus, unlock deeper insights when you integrate your POS.

Make smart changes to your restaurants

Show guests you’re listening to what they say, inspiring them to keep coming back for more.

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A small additional price for invaluable additional insights

Guest Experience Survey

$129 per month
Available to add on to Yelp Guest Manager Plus and Enterprise

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Frequently Asked Questions

Do I have to manually send the survey to each of my guests?

No. The survey is sent automatically to your guests’ phones, so there's nothing extra for your team to do.

Do I need to read through each survey response?

You do not. We know your time is valuable, which is why the Guest Experience Survey dashboard is equipped with tools to help you quickly identify trends and make adjustments. View overall scores in the overview section and much more. Sign up for a demo to see it in action.

Can I use Guest Experience Survey to capture feedback from takeout customers?

Yes, Guest Experience Survey is designed to help you understand both the dine-in and takeout experiences, allowing you to make the right adjustments to keep growing your business.

What features does Yelp Guest Manager offer?

Yelp Guest Manager is a powerful platform that helps restaurants attract more guests by making tables available to book on Yelp, Google, Apple Maps, Facebook, Instagram, TikTok and more. Plus-tier customers also receive powerful tools, including POS integration, Toast integration, credit card holds, online guestbook, and more.

Can I integrate Yelp Guest Manager and Guest Experience Survey with my POS system?

Yes, we have a list of POS partners. Please schedule a time to talk to us to learn more.

How much is Yelp Guest Manager?

We offer different packages to serve the needs of your restaurant for as low as $129/month. Please visit our pricing page for details.