Meet your new phone answering service that never misses an order and answers every call.
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Hear Yelp Host in action
Consistent service on every call and no call gets missed.
How can Yelp Host help you?
Now staff never needs to choose between picking up the phone or the guests in front of them. Yelp Host answers all calls, takes the orders, and more—so the person at your counter can… well… stay right there.
Why restaurants are turning to Voice AI Answering
How Yelp Host works for you
Get started
Host pulls your hours, location, and business info straight from your Yelp page. No steep learning curve.
Connect your menu
We sync your menu from your POS so Host knows exactly what you offer, how to price it, and how to handle modifications.
Make it yours
Personalize how Yelp Host sounds and fine-tune how it handles your menu and the questions your customers ask every day. It should sound like it works for your restaurant, not like a generic bot.
Phone orders are delivered
directly to your kitchen
When Host takes a phone order, it goes directly into your system. No handwritten ticket, no miscommunication, no one reading back a scribbled note. It works with the major POS systems restaurants run on, so your kitchen sees the order the moment the customer hangs up.
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| Cost | $249 - $399/month | $399 - $599/month |
$0.59/conversation |
| AI call handling |
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| Agent training | Pretrained based on your Yelp Page and pulls data directly from your POS | Requires manual training | Requires manual training |
| Supports multiple languages |
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Spanish for additional $99/month |
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Automated takeout ordering |
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Requires upgrade to Advanced AI |
| Call analytics |
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Reservation insights |
Requires upgrade to Advanced AI |
Meet your new host with the most
Never misses a call
Answers every call, even during the rush. No voicemails, no hold times, no orders walking out the door.
Always-on backup
Handles every call with the same level of care, whether it's a quiet afternoon or your busiest rush.
Knows your menu like a pro
Substitutions, daily specials, pricing differences, modifications—Host handles them accurately, so orders land in the kitchen exactly how the customer wants.
Speaks your customers' language
Host handles calls in 17 languages, including Spanish and Mandarin, so every caller gets the same great experience, no matter what.
Food only gets made for people who paid
Host texts a payment link at time of order—so no-shows stop costing you food, time, and money.
You stay in control
Host transfers callers seamlessly so nothing falls through the cracks. Your team stays in control of every conversation that matters.
Yelp Host FAQs
Is my business eligible for Yelp Host?
Can Yelp Host transfer calls to a human?
Can I customize Yelp Host?
Does Yelp Host only answer calls from Yelp?
Is there an additional cost for takeout ordering?
Your phone should make you money,
not cost you money.
Let’s make that happen.
