NEW

✦ Yelp Receptionist

Run your business, not the phone

Meet Yelp Receptionist—the smarter way to handle calls. Built to talk like your business, it’s available 24/7, sends you the info you need to succeed, and even handles the calls you don’t want (buh-bye spam). No missed calls, more time to win customers.

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What is Yelp Receptionist?

Say hello to your smart, always-on AI answering service that’s available to pick up calls 24/7—even when you’re off the clock. Trained on your business from day one, it handles customer questions, screens out spam, and delivers key call details in real time, so you never miss a customer.

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How Yelp Receptionist works for you

Ready to go
from the start

Pulls your business details—like hours, services, and location—directly from your Yelp Page, so it can get to work immediately.

Customize it to
fit your business

Easily personalize your receptionist—pick a voice, update the greeting, add questions to ask, and choose how to hand off calls when you’re needed.

Get the info you
need to succeed

Get real-time call recordings and transcripts with key info so you can follow up fast and never miss out on business.

This is the part where you pay nothing

Pay $0 for the first 30 days. After that, it’s just $99 for up to 500 calls/month.*

Check your eligibility

This is the part where you pay nothing

Pay $0 for the first 30 days. After that, it’s just $99 for up to 500 calls/month.*

Check your eligibility

Everything you need to stay off the phone and in control

Covers calls whenever you need it

Yelp Receptionist can answer 24/7, during peak hours, or only when you’re unavailable—you’re in control.

Sounds like your business—not a bot

Customize the greeting, the questions it asks, and voice so it sounds like someone on your team.

Knows your business. Grows with you.

Uses info from your Yelp Business Page to answer common questions—and easily learns as you share more details.

Works anywhere you want

Use your Yelp Receptionist number on any platform—your website, socials, and more— even forward calls from other lines.

Captures what matters, filters what doesn’t

Call transcripts, recordings, and contact info are delivered to your inbox—while spam is filtered out.

Hands off key calls when it matters most

When a caller needs your personal attention, Yelp Receptionist can hand off the call directly to you or your team.

Yelp for Restaurants

Got tables to fill?
Try Yelp Host

Yelp Host helps restaurants fill tables with ease. Answer calls 24/7, take reservations, filter out spam, manage waitlists, and keep your guests coming back.

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See Yelp Receptionist in action

Tips, tricks, and know-how for your business

Got questions? We’ve got answers

Where do Yelp Ads appear?

Your ad will be featured in key locations on the site in the “Sponsored Results” sections (which are above and below the organic search results) and on competitor pages. Your ad will receive optimal visibility and reach those customers looking for businesses like yours.

What are Yelp Ads?

Yelp Ads gives business owners the opportunity to advertise their business information, service offerings, or product listings to millions of Yelp consumers. With Yelp Ads, your business advertisement can receive key placement on the Yelp search page in “Sponsored Results” sections and can be displayed on competitors’ pages to reach customers searching for businesses like yours.

How much does it cost to display an ad on Yelp?

You can spend as little as $5 per day on average.

Is Yelp a good marketing tool?

Yelp Ads is here to help make marketing your business to potential customers that much easier. With Yelp Ads, you can get ahead of the competition with prominent placement, you can target your most desirable customers, and you can easily track and manage your ads. Don’t worry if you are not a marketing expert. Your ad can be created in minutes!

Can I set my own ad budget?

Yes. You can spend as little as $5 per day on average. You can strategically adjust your budget to any maximum amount, when you want and as often as you want.

Will I get penalized for canceling my ad?

No. You are free to cancel at any time. There are no term contracts with self-serve advertisers so you’re never locked into running your Yelp Ads for a specific period of time.

Hear why business owners love Yelp Receptionist

“Yelp Receptionist is personable and engaged when interacting with our customers, which makes it easy for me to trust it to handle our leads while my team stays focused on the projects at hand. ”
Krzysztof Jarecki, FLOORecki Floors and Stairs, Chicago, IL
“As a plumbing business, accuracy matters, and Yelp Receptionist delivered. The call transcripts are some of the cleanest I’ve seen, with conversations captured perfectly. It collects key project details, covers after-hour calls, filters spam, and escalates urgent issues with a concise summary.”
Kassandra Hornik, Honey Go Fix It, Beavercreek, OH

Ready to make missed calls
a thing of the past?

Let Yelp Receptionist answer, screen, and summarize every call—so you can focus on the work.

Check your eligibility

Yelp Receptionist is now available to select categories

Log in to your Yelp for Business account and look for the Yelp Receptionist tab to see if your business is eligible.

Don’t have access yet? Sign up below to get notified when your category is eligible.

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*Get Yelp Receptionist free for 30 days. After the trial, you'll be charged $99/mo (plus taxes, as applicable) at the end of each billing period or anytime you reach your billing threshold. Overage fees are waived through 12/31/25. After this date, a charge of $0.25 per call applies when you exceed 500 calls every month (spam calls are excluded). Cancel anytime. Eligible U.S. businesses only. Offer cannot be used multiple times. Subject to Yelp's Master Advertising Terms.