How Pardon My French used Yelp Reservations to streamline operations

Antonin, manager of Pardon My French New York, talks about why he loves Yelp Reservations and how it helps him and his NYC restaurant.

Pardon My French is a French-themed New York bistro. Customers love the restaurant’s ambiance and its cultural twists on different dishes. Since switching to Yelp Reservations, over half of the reservations at Pardon My French come from Yelp. Yelp Reservations allows restaurant staff to take reservations online and manage their seating and floor plan. It helps the staff easily communicate with customers thanks to pre-written message options. Antonin can see the busiest restaurant times and average bill per person.

Yelp Reservations is on a tablet, so it can be used anywhere throughout the restaurant. Antonin pays a flat rate, so he doesn’t pay more as reservations increase. Plus, it’s simple for staff to use. Antonin can teach someone how to fully use it within 20 minutes. It was a seamless process to switch from another platform and he finds it easy to communicate with customer service.