Every call answered. Every table filled.
Meet your new AI phone answering service that turns missed calls into more reservations, more food orders, and more profit.
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Hear Yelp Host in action
Consistent service on every call and no call gets missed.
“Yelp Host kind of arrived at the right time and has really helped us because we were seeing so many missed calls and so many missed opportunities.”
— Alyssa Gangeri, The Butter Milk Ranch
What is Yelp Host?
It’s your new AI phone answering service. Cut the cord on missed calls and missed revenue. It handles the questions, books the tables, takes the orders, and sends everything straight to your kitchen, so your team can stay focused on the floor.
Hear why restaurants love Yelp Host
How Yelp Host works for you
Get started
Host pulls your hours, location, and business info straight from your Yelp page. No steep learning curve.
Connect your menu
We sync your menu from your POS, so Host knows exactly what you offer, how to price it, and how to handle modifications for takeout orders.
Make it yours
Personalize everything: how it sounds, handles your availability, menu, and customer questions. It should sound like it works for your restaurant, not like a bot.
Talk about a dream team
For restaurants offering reservations and/or waitlist: Bundle Yelp Host with Yelp Guest Manager so every call, reservation, and waitlist update stays connected in real time. Bundle both and save.
Phone orders are delivered
directly to your kitchen
When Host takes a phone order, it goes directly into your system. No handwritten ticket, no miscommunication, no one reading back a scribbled note. It works with the major POS systems restaurants run on, so your kitchen sees the order the moment the customer hangs up.
See how restaurants are making more money and saving more money with Yelp Host
The Butter Milk Ranch
Yelp Host saved ~80 hours of labor per week for The Butter Milk Ranch.
The Metropolitan
Yelp Host handles six out of every seven reservation calls and has booked 500+ tables in three months at The Metropolitan.
Mun Korean Steakhouse
Watch how Mun Korean Steakhouse uses Yelp Host to handle every call and increase reservations.
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|---|---|---|---|
| Cost | $249 - $399/month | $399 - $599/month |
$0.59/conversation |
| AI call handling |
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| Agent training | Pretrained based on your Yelp Page and pulls data directly from your POS and your Yelp Guest Manager system for Yelp Guest Manager customers | Requires manual training | Requires manual training |
| Supports multiple languages |
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Spanish for additional $99/month |
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| Automated reservations |
Yes, with Yelp Guest Manager. Text links for all other bookings. |
Requires integration |
Requires integration and upgrade to Advanced AI |
| Automated waitlisting |
Yes, with Yelp Guest Manager. Text links for all other bookings. |
Requires integration |
Requires integration and upgrade to Advanced AI |
| Automated takeout ordering |
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Requires upgrade to Advanced AI |
| Call analytics |
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Reservation insights | Requires upgrade to Advanced AI |
Meet your new host with the most
Never misses a call
Answers every call, even after hours. No voicemails, no hold times, no lost revenue.
Always-on backup
Handles every call with the same level of care, whether it's a quiet afternoon or your busiest rush.
Handles questions like a pro
Substitutions, daily specials, dietary restrictions, reservation policies… Host can answer the questions your team gets asked 30 times a day, accurately and consistently, every single time.
Speaks your customers' language
Host handles calls in 17 languages including Spanish and Mandarin, so every caller gets the same great experience, no matter what language they speak.
Combats order no-shows
Host texts a payment link at time of order—so no-shows stop costing you food, time, and money.
Gives you control
Host transfers calls seamlessly when they need the attention of a person. Your team stays in control of every conversation that matters.
See how Yelp Host can solve your phone stress
Insights and explainers
The restaurant owner’s AI playbook: 4 proven automations to sell more & scale faster
Join Josh Kopel’s webinar to learn four AI-powered automations that help restaurant owners delegate smarter, boost sales, and save up to 20 hours a week.
Yelp Host FAQs
Is my business eligible for Yelp Host?
Can Yelp Host transfer calls to a human?
Can I customize Yelp Host?
Does Yelp Host only answer calls from Yelp?
Is there an additional cost for takeout ordering?
Your phone should make you money,
not cost you money.
Let’s make that happen.
