Every call answered. Every table filled.
Meet your new AI phone answering service that turns missed calls into more reservations, more food orders, and more profit.
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Hear Yelp Host in action
Consistent service on every call and no call gets missed.
What is Yelp Host?
It’s your new AI phone answering service. Cut the cord on missed calls and missed revenue. It handles the questions, books the tables, takes the orders, and sends everything straight to your kitchen, so your team can stay focused on the floor.
Hear why restaurants love Yelp Host
Voice AI unlike any other
Powered by GPT-Live-1, Yelp Host uses full-duplex technology to listen and respond simultaneously, so conversations flow naturally–even when callers interrupt, change their mind, or ask multiple questions at once.
Conversations that flow
Yelp Host listens and responds at the same time. No gaps or pauses or the caller wondering if it’s still there.
Callers have room to think
Checking with the group, pausing mid-thought—Yelp Host waits and picks back up when they’re ready.
Nothing needs repeating
Mid-sentence corrections, multi-part questions, three orders with modifications, all caught the first time.
Speaks their language automatically
Yelp Host detects what language a caller is speaking and responds in kind. If they switch mid-call, Yelp Host switches with them.
How Yelp Host works for you
Get started
Host pulls your hours, location, and business info straight from your Yelp page. No steep learning curve.
Connect your systems
Host integrates with the tools you already use. Sync your POS for phone orders. Connect your booking platform so Host handles reservations and waitlist in real time. No double entry, no manual updates.
Make it yours
Personalize everything: how it sounds, handles your availability, menu, and customer questions. It should sound like it works for your restaurant, not like a bot.
Talk about a dream team
Pair Host and Yelp Guest Manager together to save on bundled pricing, and to keep your phone and floor fully connected.
Reservations and waitlist all sync in real time, and every caller is added to your guest book so you can track engagement.
See how restaurants are making more money and saving more money with Yelp Host
The Butter Milk Ranch
Yelp Host saved ~80 hours of labor per week for The Butter Milk Ranch.
The Metropolitan
Yelp Host handles six out of every seven reservation calls and has booked 500+ tables in three months at The Metropolitan.
Mun Korean Steakhouse
Watch how Mun Korean Steakhouse uses Yelp Host to handle every call and increase reservations.
Meet your new host with the most
Never misses a call
Answers every call, even after hours. No voicemails, no hold times, no lost revenue.
Always-on backup
Handles every call with the same level of care, whether it's a quiet afternoon or your busiest rush.
Handles questions like a pro
Substitutions, daily specials, dietary restrictions, reservation policies… Host can answer the questions your team gets asked 30 times a day, accurately and consistently, every single time.
Speaks your customers' language
Host detects what language the caller is speaking and responds in kind, so every caller gets the same experience, no matter what language they speak.
Makes phone orders easy
Host takes phone orders, texts a payment link and sends it directly to your POS system - giving you and your staff back more time and money.
Gives you control
Host transfers calls seamlessly when they need the attention of a person. Your team stays in control of every conversation that matters.
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| Cost | $249 - $399/month | $399 - $599/month |
$0.59/conversation |
| AI call handling |
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| Agent training | Pretrained based on your Yelp Page and pulls data directly from your POS and reservations systems | Requires manual training | Requires manual training |
| Supports multiple languages |
Nearly any language |
Spanish for additional $99/month |
32 languages |
| Simultaneously listens and responds |
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| Automated reservations |
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Requires integration and upgrade to Advanced AI |
| Automated waitlisting |
Yes, with Yelp Guest Manager. Text links for all other bookings. |
Requires integration | Requires integration and upgrade to Advanced AI |
| Automated takeout ordering |
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Requires upgrade to Advanced AI |
| Call analytics |
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Reservation insights | Requires upgrade to Advanced AI |
See how Yelp Host can solve your phone stress
Yelp Host FAQs
Is my business eligible for Yelp Host?
Can Yelp Host transfer calls to a human?
Can I customize Yelp Host?
Does Yelp Host only answer calls from Yelp?
Is there an additional cost for takeout ordering?
Does Yelp Host sound natural?
What languages does Host support?
Your phone should make you money,
not cost you money.
Let’s make that happen.
