What's fresh on Yelp Guest Manager
Yelp Guest Manager makes restaurant management as seamless as possible. We created this page to keep you updated on fresh product updates as soon as they’re available. Check back each month for updates on new features.
Looking for iOS release notes? Visit the app store.
April 2025
Guest Experience Survey
Get direct guest feedback with the new Guest Experience Survey—available as an add-on to your Yelp Guest Manager plan.
Guests get a text survey after their visit and their responses show up in an easy-to-read dashboard. You can quickly see what’s working, fix what’s not, and improve your guests’ experience overall. The result? Happier guests and fuller tables.
Waitlist Auto-Remove
Restaurants get messy, but your waitlist doesn’t need to. Waitlist Auto-Remove clears no-shows from the waitlist, giving guests accurate wait times and reducing clutter for your hosts.
Assign Server to Multiple Sections
Busy night? Now you can flex your floor plan fast. Yelp Guest Manager now lets you assign servers to multiple sections at once. No extra workarounds needed- it’s a new and easy way to ensure you’ve got extra coverage where it’s busiest.
Join 11,000+ restaurants seating more diners with Yelp Guest Manager
January 2025
Guaranteed Seating Areas
With Guaranteed Seating Areas on Yelp Guest Manager, you can now offer table-specific reservations, letting guests choose their favorite seating spots.
December 2024
List View
List View lets you see all your shifts in one place and search for past shifts by name. This makes it easy to use an existing shift as a template for creating a new one, eliminating the hassle of starting from scratch.
November 2024
New Swipe actions, Icons, and more visual improvements
Easy to read icons and colors let your staff quickly scan and access important information without clicking away from the list. Additionally, hosts can now swipe to access their most relevant action for each party on the list.
Calendar View
Calendar View lets you see all your reservations for the month at a glance, so you can easily plan ahead for busy days, adjust staffing and streamline your operations.
Waitlist Status
Make it even easier for your guests to stay updated about their table status. With Waitlist Status, guests receive real-time updates about their waitlist position and estimated seating time directly on their iPhone lock screen or home screen.
August 2024
Booking Links
With Booking Links you can create and share your reservation and waitlist links on Facebook, Instagram, TikTok, and more. You can instantly reach more guests searching for tables on these platforms—and make it easy for them to book a reservation or join your waitlist directly—wherever you post your link.
Copy Shift
Schedule without the stress! The new Copy Shift feature lets you easily reuse settings from previous or active shifts on the Yelp Guest Manager schedule page. No more starting from scratch—quickly reuse past shifts to save time and hassle.
July 2024
Traffic Attribution Dashboard
The Traffic Attribution Dashboard gives you a detailed view of how many guests you’ve seated with Yelp Guest Manager and which channels they are coming from. You can also filter to track specific details like daily party size, covers by hour, and more.
June 2024
Guest Manager uses AI to predict table availability.
Wait Estimates by Seating Preferences
For restaurants with enough data and using the latest version of the AI algorithm we’ll be able to predict diner preferences too. After all, special table requests should take a little longer to get set up.
More Table Statuses
New table statuses like Appetizer, Entree, Dessert and Check Dropped keep your team in the loop without needing to take a lap.
April 2024
The faster you can turn tables, the more guests you can welcome, and the better for your bottom line.
With Table Usage, you will get clear and valuable insights into how long guests spend at their tables, from the moment they are seated to when they leave, and understand the flow of your dining experience like never before.
March 2024
Cheers to one more thing a host doesn’t have to do.
Kiosk Guest Check-In
With the latest update to Kiosk, guests on your waitlist can walk up to the Kiosk and let the host know they have arrived with their full party. More time saved. More time to do… everything else.
Empowering your team should be easy.
From changing floor plans to seeing analytics, User permissions allow you to tailor what each team member can do in the Yelp Business Owner account so everything is handled just how you want it.
February 2024
Using data to run your restaurant shouldn’t make your brain hurt.
Overview Tab
That’s why we’re introducing a new suite of features on Yelp Guest Manager to provide your team all the info they need to plan, crush, and wrap-up a killer service. It’s easy to use and keeps a ton of data right at the host stand.
January 2024
Managing a restaurant never stops. We’re introducing a new feature that helps you manage your reservations from anywhere.
Online Table Management
Online table management lets you edit reservations and table assignments from your Yelp Business Owner account on any mobile phone, tablet or laptop. So no matter where you are, you can keep tabs on your restaurant.
December 2023
We’re excited to announce new features and updates to Yelp Guest Manager- including shift notes, a new set of automated text messages, and an update to Credit card holds.
Shift Notes
Shift notes is a new feature that simplifies communication for your hosting staff. With Shift notes, you get a centralized place to post messages and announcements- so you can keep your entire hosting team updated with everything they need to know for their shift.
Confirmation Text Message
Confirmation Text Message includes new automated text messages that help keep your guests informed. During a long wait, we’ll check in with your guest to confirm their place in line on the waitlist.
Updated Wait Time Text Message
Updated Wait Time Text Message includes new automated text messages. If a guest’s wait is going way faster or way slower, we’ll let them know.
Improved Credit Card Holds
Improved Credit Card Holds give your team time back on every reservation. For in-house reservations, your guests will receive a text link to enter their credit card information directly. Your hosts no longer need to manually input credit card details.
October 2023
With the holidays approaching, we’re giving you a new way to attract more guests so no table is left empty.
Apple Maps integration
The Yelp Guest Manager and Apple Maps integration lets restaurants offer reservations and online waitlists on both platforms to reach more guests. Your tables are now on Apple Maps, Yelp, and Google!
May 2023
Our big announcement features integrations with Toast and Google. We’ve listed your tables to more guests than ever and given you visibility into their statuses.
Reserve with Google integration
With the new Yelp Guest Manager and Reserve with Google integration, restaurants can attract more guests by offering reservations and waitlists on Yelp and Google at the same time.
Toast POS integration
With automatic table statuses update, you can streamline FOH operation and allow your hosts to better serve your guests.
Customizable & automated texting
Now hosts have a better way to bring guests back on time. Updated texts let guests know how soon to check-in and can be sent automatically.
February 2023
Here’s a sneak peek of new features built to help your team run an even smoother host stand and keep guests showing up on time.
Reservation Confirmation
Allow FOH staff to quickly and easily track confirmed reservations and host with confidence.
If you haven’t heard from a guest yet, send a reminder text to confirm their reservation and reduce last minute no-shows.
Track more party statuses
Use statuses like ‘partially arrived’ and ‘all arrived’ to seat queueing parties faster and keep your FOH organized.
Table status color coding
New visual indicators help your team understand each tables notifications and party status.
Credit Card Hold Policies
With the latest update, you can set credit card hold policies for weekends, holidays, or special events. Customize what and when you charge for no shows or late cancellations giving your staff more control.
