Less guesswork. Better decisions. Busier restaurants.
Uncover the key moments that influence and shape your guests’ experience with the new Guest Experience Survey for Yelp Guest Manager. Get the key insights you need to quickly identify patterns, pinpoint areas for improvement, and implement changes — whether at a single location or across your entire chain.
Get early access to the Guest Experience Survey today.
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Capture and connect every touchpoint for real insights
Gain a comprehensive view of your guest experience — covering both dine-in and takeout. See how your Tuesday night regulars’ experiences compare to those of first-time visitors. Our predictive intelligence engine automatically pairs survey responses with Yelp Guest Manager data to pinpoint unique patterns and trends.
- Automated guest experience surveys: Collect guest feedback directly with no extra work for your staff. SMS surveys are sent to guests’ phones, making the process quick and seamless.
- Quick and guest friendly: Provide a hassle-free, two-minute survey experience while we handle data collection and analyze the results for you.
- Actionable insights: See the full view of your guests’ experiences — from wait times to service quality and everything in between — together with insights to guide your next steps and drive improvements.
Your blueprint to a better guest experience starts here
View detailed reports in your Business Owners Account on Yelp Guest Manager so you know what you need to do next.
- Easy-to-use dashboards: Track every part of the guest experience with simple, intuitive dashboards. See what’s working and where improvements are needed.
- Operational Insights: Stay informed with up-to-date data that helps you see trends over time and make smart decisions to keep your restaurant full and running smoothly.
These tools work together with Yelp Guest Manager and can connect with your POS system to give you a clear view of your operations, helping you make smart improvements and keep guests coming back.
Get early access.
Book a free demo today