5 stars or 1 star, all reviews are an opportunity to market your restaurant. Do you have a strategy for managing online reviews for yours? 93% of customers read reviews of local businesses before picking one*, so it’s important to get it right. Watch this free on-demand webinar that covers…
- Best ways to respond to restaurant reviews—both positive and critical
- How to decide who should respond to reviews
- Real examples and advice from restaurants that are excellent at responding to reviews
- How to leverage reviews in marketing for your restaurant business
- Response ideas for reviews to drive new and repeat business across all platforms
Speakers
Emily Washcovick
Small Business Expert at Yelp
As Yelp’s Small Business Expert, Emily is meticulously focused on helping local business owners succeed and grow. Her expertise lies in customer engagement, reputation management, and all things digital marketing. Through speaking engagements and thought leadership, Emily shares industry insights that entrepreneurs in any business category can leverage for the growth and well-being of their businesses. She is also the host of Behind the Review, a podcast from Yelp and Entrepreneur Media, where each episode features conversations with a business owner and a reviewer about the story and lessons behind their interactions.
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