Topic: Reviews

Photo of The Candle Pour from Sarah S. on Yelp This episode of Behind the Review features highlights from our past two seasons on one of the most-discussed...

Jeff Toister, author of The Service Culture Handbook, shares ways that business owners can analyze online reviews to save time and improve their business.

A bad dye job is hard to hide, which is why Yelp reviewer Jenn R. made it her mission to find the best salon in New York City for her first balayage—a...

Photo by Sam Lion Bill Gates once said, “Your most unhappy customers are your greatest source of learning.” The question then is, how do you make those...

Photo by Petr Sevcovic 1. Update your Yelp Page Start by claiming your business on Yelp and updating your page. Make sure essential information is correct...

Photo by Wyron A. Since the dawn of civilization, people have loved to complain by leaving critical reviews. The oldest known form of...

Discover 3 effective ways to respond to a critical review and turn negative feedback into an opportunity.

Cuisine AuntDai is located in an unassuming spot on Saint Mathieu Street in Montreal, Quebec. Feigang Fei and his wife opened their Chinese restaurant in...

It’s no secret that customers want to have a positive experience and that business owners want to receive positive reviews. With that in mind, Yelp is...

Whether you’re an online company or you’re using the web to market your offline business, you’re going to need a great business description for your own website—as well as for social media and review sites. A meaningful and memorable business description can change how customers perceive your brand—both online and in real life.

Queremos explicarte todo lo que hace Yelp para proteger a los propietarios de negocios y a los usuarios de las reseñas falsas. Yelp utiliza un software...