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Local Business Summit 2024

Registration is now open for Yelp’s Local Business Summit! Spend the day learning from industry experts, business leaders, and other entrepreneurs about best practices, tools, and takeaways you can use to grow your business.

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A 5-Star State of Mind

5 stars or 1 star, all reviews are an opportunity to market your business. 93% of customers read reviews of local businesses before picking one, so it’s important to get it right. In this webinar, learn best practices for responding to customer reviews—both positive and negative.

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Black in Business Summit 2023 review

2023 Black in Business Summit

Thanks to everyone who joined us for the 2023 Black in Business Summit! Check out recordings of all the sessions, from creating a unique brand identity to mastering the art of scaling.

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Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences.


Creating Consistency by Putting Employee Culture First

Hear from the team behind Aligned Modern Health on why it takes the right staff and a positive employee culture to ensure exemplary customer service.

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Creating the Perfect Pizza Experience

Perfect Pizza’s Latashia Robinson shares the elements—consistency, customer service, and community—that make her franchise a success.

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120921 podcast Closet America2

A Combination of Communication and Organization

Closet America is all about organization, beauty, and joy. Owner Skip LaBella shares how they stay connected over the sometimes-lengthy process.

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Success stories

Yelp works for businesses. Here are some of their stories.


Insectek Pest Solutions

Pest Control

Ben McAvoy,Ben M., Owner
Phoenix, AZ

“We had explosive growth from years two to three, and it was very dependent on Yelp.”

Read the case study

Rescue Air


Josh Campbell, Josh C., Owner
Dallas, TX

“Yelp is unique in that it provides me with customers who are loyal and drive strong long-term return.”

Read the case study

Pod Photography


Erika S.Erika S., Owner
Culver City, CA

“The more love and energy and focus put on curating our Yelp page, the better clients we get from it.”

Watch the video

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