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Meet Yelp
Receptionist

Yelp Receptionist is the smarter way to handle calls from Yelp, Google, or anywhere your customers find you. It manages your phone like a pro and is available when you’re not, so you can take care of more business.

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What is Yelp Receptionist?

Say hello to an AI answering service that manages your phone, even when you’re off the clock. Trained on your business from day one, it handles customer questions, screens out spam, and lets customers schedule with you in real time, so you never miss an opportunity.

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How Yelp Receptionist works for you

Ready to go
from the start

Pulls your business details—like hours, services, and location—directly from your Yelp Page, so it can get to work immediately.

Customize it to
fit your business

Pick a voice, customize the questions to ask, choose how to hand off calls, and give customers an easy way to schedule with you.

Get the info you
need to succeed

Get real-time call recordings and transcripts with key info so you can follow up fast and never miss out on business.

This is the part where you pay nothing

Pay $0 for the first 30 days. After that, it’s just $99 for up to 500 calls/month.

Check your eligibility

This is the part where you pay nothing

Pay $0 for the first 30 days. After that, it’s just $99 for up to 500 calls/month.

Check your eligibility

Everything you need to stay off the phone and in control

Answers calls from anywhere

With call forwarding, Yelp Receptionist can answer calls from Yelp, Google, or anywhere your number is found.

Coverage when you’re off

Yelp Receptionist can answer 24/7, during peak hours, or only when you’re unavailable—you’re in control.

Helps you book jobs

For customers looking to book an appointment, Yelp Receptionist can share your scheduling link via SMS so they can book right away.

Knows your business. Grows with you.

Uses info from your Yelp Business Page to answer common questions—and easily learns as you share more details.

Sounds like your business—not a bot

Customize the greeting, the questions it asks, and voice so it sounds like someone on your team.

Hands off key calls when it matters most

When a caller needs your personal attention, Yelp Receptionist can hand off the call directly to you or your team.

Hear why business owners love Yelp Receptionist

“Yelp Receptionist is personable and engaged when interacting with our customers, which makes it easy for me to trust it to handle our leads while my team stays focused on the projects at hand. ”
Krzysztof Jarecki, FLOORecki Floors and Stairs, Chicago, IL
“As a plumbing business, accuracy matters, and Yelp Receptionist delivered. The call transcripts are some of the cleanest I’ve seen, with conversations captured perfectly. It collects key project details, covers after-hour calls, filters spam, and escalates urgent issues with a concise summary.”
Kassandra Hornik, Honey Go Fix It, Beavercreek, OH

Ready to let after-hours calls
handle themselves?

Let Yelp Receptionist answer, screen, and summarize every call—so you can focus on the work.

Check your eligibility

Yelp Receptionist is now available to select categories

Log in to your Yelp for Business account and look for the Yelp Receptionist tab to see if your business is eligible. Don’t have access yet? Sign up below to get notified when your category is eligible. To learn more, call 877-767-9357.

If you have 10+ locations, sign up for a chance to test the version of Yelp Receptionist for large businesses.

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