The most popular Yelp Business Blog posts of 2023

From creating your Yelp Business Page to converting sales, here’s what entrepreneurs like you couldn’t get enough of this year. These are the top 10 most-read business articles of 2023.

1. 5 free things you didn’t know you could do on your Yelp Page

There are 20+ free features to choose from when creating and updating your Yelp Page. The typical page has basic business information, photos, and reviews—but a little extra work can make your page really pop. Uncover five hidden gems you can add for free.

2. Guide to getting your first reviews on Yelp

Receiving your first few reviews can feel like the most important thing when you put your business online. Reviews essentially operate as word-of-mouth marketing, so opening the door for customer feedback is key to growth. Set yourself up for success with these five effective methods of getting your first reviews on Yelp.

3. What’s in a 1-star review?

Critical reviews are a reality for most businesses—but they’re not the end of the world. Learn what’s behind a 1-star review, how you can navigate critical feedback professionally, and even how to diminish their effect on your business’s reputation.

4. 4 tips for turning job requests into sales

When consumers request quotes, they’re looking for fast and detailed responses—and they’re also checking out the competition—so it’s important your business stands out. To turn requests for information into actual jobs, learn how to win over customers with these four tips.

5. How businesses can contact Yelp

Yelp is here to help—whether you’re seeking a quick answer online, looking for business tips, or simply need to speak with a human.

6. A review strategy to help improve your business

Hear from Jeff Toister, a leading customer service author, consultant, and trainer, about his system for analyzing reviews to enhance customer service efforts and get a leg up on the competition. Plus, uncover the hidden benefits of receiving critical reviews. Sneak peek: You only need your Yelp Page, a pen, and paper.

7. How to add a business to Yelp

Anyone can easily add a business on Yelp, whether you’re a loving guest or an excited business owner. It just takes a few simple steps, and it’s a free way to create brand awareness and build up your business’s reputation.

8. Tips for responding to reviews on Yelp

A business’s response to a review can be just as important as the review itself when it comes to consumers choosing where they’ll spend their money. These tips for responding to reviews will help you navigate all types of feedback—from glowing reviews to constructive criticism.

9. 5 things to know about advertising on Yelp

If someone in your area is searching Yelp for your type of business, you want to show up prominently as a possible candidate. Yelp Ads helps promote your business in key areas across the site and mobile app—including above or below search results and on competitors’ business pages—and brings people back to your Yelp Page.

A meaningful and memorable business description can change how customers perceive your brand—both online and in real life. Check out these tips on writing a great business description, plus pointers for writing a business bio for popular social media and review platforms.