5 stars or 1 star, all reviews are an opportunity to market your business. 93% of customers read reviews of local businesses before picking one, so it’s important to get it right. In this webinar, learn best practices for responding to customer reviews—both positive and negative.
Positive or negative, all reviews present an opportunity for your business. Some reviews tell you where to improve, while some provide insights into how you’re winning and retaining your most loyal customers.
Growing your business can be challenging, confusing, and risky—but it’s also one of the most rewarding parts. As you consider expansion, there are a few key fundamentals that can be applied to any business type.
Photos help tell the story of your small business. They paint a picture, invoke emotion, and can even be the difference between a consumer scrolling past your page or becoming a loyal client.
To celebrate National Black Business Month, Yelp’s first-ever Black in Business Summit took place on August 25, 2021. You’ll hear from dynamic speakers and inspiring business builders for a day of panel discussions, fireside chats, and workshops.
Yelp’s first-ever Women in Business Summit took place on March 24-25, 2021 and brought together women in all industries to share insights and learn from each other.
