
3 tips for putting comfort into the customer experience
Photo from Nola Bliss Massage When a customer is booking a massage, the last thing they want is a stressful experience. But the truth is that even just booking...
Photo from Nola Bliss Massage When a customer is booking a massage, the last thing they want is a stressful experience. But the truth is that even just booking...
From cooking and cleaning equipment to technological solutions, follow our guide about what equipment for restaurants improves operations.
Try these spa marketing ideas to attract potential clients, keep current customers engaged, and improve customer loyalty.
Thousands of potential customers browse Instagram Reels, Tiktok, and other video platforms every day—eager to catch a behind-the-scenes glimpse from a...
Painting company Harmony Haus prides itself on its commitment to sustainability. From non-toxic paint to TerraCycling waste, owner Nichole Lovett shows how small business owners can mesh their personal values with business practices.
Photo by Blake Wisz For small business owners, the pandemic forced an enormous amount of change and strategic adaptation. Some changes were temporary, while...
It’s always easier to keep a customer than to create a new one—but what are the distinct steps to retaining a regular? For Cakebread Cellars, a family-run...
These grand opening ideas will bring in new business on that vital first day & set the tone that your restaurant is engaged in the community.
What is a Michelin star? We have the answer to that, where the award winners are, and how your restaurant can earn this coveted honor too.
From colorful shag cuts to outstanding customer service, stylist Jackelyn Madrigal and her wife Monica have created a pampering space that feels like home to the LGBTQ Mexican American community in Fresno, California.
Does your restaurant need an interior refresh? Get four low-budget small restaurant design ideas that can boost the atmosphere of your spot.
From trivia nights to live music events to board games, restaurant entertainment can turn up the fun & profits. Here’s how to make it happen.