Everything to manage leads quickly and efficiently
Capture leads
your way
Manage leads directly in your Yelp inbox or instantly connect them to your preferred software with Yelp’s vast network of integrations.
Get the details
that matter
Yelp captures the customer’s name, contact info, location, and project details upfront, so it’s easily accessible to you as soon as a project request comes in.
Make scheduling
simple
Easily connect your scheduling tool so customers can book appointments in just a few clicks, saving you the back-and-forth.
Stay on top of
every lead
Use Yelp’s tools to organize and prioritize your inbox, so you focus on your most promising leads.
Meet your lead management toolkit
Request a Quote
Connects you with high-intent customers actively looking for the services you offer, making it easy for them to reach out and easy for you to follow up.
Yelp Assistant
Guides potential customers through interactive conversation, asks smart follow-up questions, and collects the information you need before the lead even reaches you.

Notifications
Real-time email and push notifications alert you when new leads arrive and when customers respond so you can get back to them quickly.

Yelp’s Leads API
Integrates directly with your CRM or lead response tool—or use Zapier to connect to your preferred tools—so you can easily respond to and manage all your leads in one place.
Scheduling integrations
Make it quick and easy for customers to book appointments with you directly from Yelp—no setup required.

Response Quality Score
Tells you if your responses to new project requests are helpful and provides tips on how to improve your responses to win more business.

Inbox management
Inbox status labels and filters help you update and organize leads by job status in your Yelp inbox.

Integrate with the systems
you know and love
Connect Yelp leads to the software you already rely on—from CRMs and scheduling tools to virtual receptionists. Skip manual data entry and let smart integrations generate AI-powered responses, helping you reply faster and book more jobs.
Check out these partners that connect with Yelp:
You can also use Zapier to connect Yelp with thousands of apps and tools—no code needed.
Eligible businesses can also connect their platform directly to Yelp’s Leads API.
See how businesses are managing their leads and booking jobs

Rock N Block has streamlined its lead management with Yelp, managing more than 2,800 quote requests per year.

Due to their quick lead response time, Cars Best Care has grown significantly—over 80% of its total business is attributed to qualified leads from Yelp.

Fuse’s dispatchers use Yelp’s tools to respond more efficiently to 13,000+ leads per year, earning them a 75% close rate.
Tips and insights for your business
4 tips for turning job requests into sales
Turning requests into jobs starts with winning over your customers with a fast and effective response.
Ready to win more leads with the go-to platform for service businesses?
To get started, what type of business are you?






