Building a business that can run without you
Hear how Brad Davis of Just Real Seattle brings a personal, client-focused approach to real estate, providing expert guidance and building lasting relationships in a competitive market.
Topic: Behind the Review
Every business wants good reviews, and every customer want a good experiences—but what’s really happening behind the scenes? On the Behind the Review podcast from Yelp and Entrepreneur Media, Host Emily Washcovick talks with business owners and reviewers to uncover the real stories behind every rating. Explore the posts below for insights from the show, and visit Yelp for Business to subscribe.
186 posts in Behind the Review
How a 90-year-old theater endures hardships and shapes community
Step inside Chicago’s iconic Music Box Theatre and learn how it survived the pandemic, delighted movie lovers, and preserved its vintage charm in the heart of Southport Corridor.
How an entertainment company trains a team to rely on
See how Tempoe Entertainment DJs in Long Beach became a go-to, all-in-one event service, helping clients host stress-free celebrations with professional DJs, photo booths, and expert coordination.
Being intentional in practice and presence
Find out why Shear Bliss NYC Salon earns five-star reviews for personalized balayage and expert hair color—creating beautiful, natural results in a welcoming New York City setting.
How Cranky Al’s remains a community staple
From inventive donuts to a welcoming local vibe, see why Cranky Al’s is a Milwaukee staple, thriving through community connections, creative partnerships, and exceptional customer care.
Looking back at the year in reviews
Curious how Yelp reviews shape businesses? Explore favorite takeaways from a year of Behind the Review podcast episodes, highlighting the value of feedback and community support.
Giving your business an organizational makeover
Hear how Closet America transforms chaotic closets into organized, beautiful spaces, thanks to dedicated staff, seamless customer service, and a top-to-bottom commitment to quality.
The roadmap to creating a memorable dining experience
A modern Mediterranean restaurant in the heart of Miami, DOYA gives customers a multi-course dining experience straight from the owners’ kitchen counter.
Treating every customer interaction with intention and care
Discover how West Coast Animal Hospital in San Diego builds lasting trust with pet owners through compassionate care, clear communication, and a commitment to every animal’s well-being.
Making chicken biscuit sandwiches is everything it’s cracked up to be
Curious why Bird Bird Biscuit is Austin’s must-try chicken sandwich spot? Learn how their focus on top ingredients, joyful staff, and customer care “blow minds” every day.
Making a house a home with House Meraki
Discover how House Meraki’s client-first mindset and virtual design services help renters and homeowners alike create beautiful, functional spaces—no matter their budget or location.
Welcoming your customers with a grounded experience
KC Wineworks redefines the winery experience in Kansas City’s Crossroads District with Missouri-grown wines, a historic setting, and an inviting atmosphere for wine lovers at any level.
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