A viral dog groomer’s tips on igniting customer excitement
Josh White is an artist first, dog groomer second. His palette? The bichon frises, doodles, and poodles of West Hollywood, California. As owner of Dogue...
Topic: Entrepreneurial advice
You’re an entrepreneur with great ideas, and on this page, you’re surrounded by like-minded people. Explore our catalog of resources, and be inspired by a diverse group of entrepreneurs across a myriad of industries. Dig into topics like business development, customer experience, and leadership to help you feel more confident running your business.
140 posts in Entrepreneurial advice
Lessons from an entrepreneur: turning setbacks into a comeback
Building a business comes with its obstacles, but what ultimately shapes your business is how you overcome them. Discover how a young entrepreneur learned leadership through humility and determination, turning feedback into a transformation.
Seeds of wisdom from a New York florist on building lasting relationships
Nearly 30 years in business has taught this NYC florist how to not only keep customers coming back but also how to turn them into word-of-mouth champions.
Blending your business and brand with your personal identity
The owners of Skull & Cakebones, a bakery and market outside Austin, Texas, have built a brand around being authentically themselves. Sascha Biesi and...
Turning a one-time sale into a lifelong customer relationship
When you buy an engagement or wedding ring at Robbins Brothers, you get more than a piece of jewelry: You get a partner for life. The sales associates might...
2022 so far: advice from business leaders for growth, clarity, and success
There’s no perfect checklist for business success, but these entrepreneurs and business leaders have learned valuable advice for growing and thriving within their communities—and now they share the wealth with you.
Getting more juice out of every squeeze in business and life
Koffeteria owner Vanarin Kuch creates his own recipe for success from the flavors of his childhood, upcycled furniture, and a foundation of employee mentorship.
3 lessons for success in opening a second storefront
Keith Zeiler, owner of Paws on Chicon, has one goal: to make every dog's life better. See how he opened a second location to better achieve that goal.
3 tips on hiring, marketing, and making history from a Texas brewpub
San Angelo is a small town in West Texas, hours from the flashier cities in the Lone Star State, but it’s filled with 5-star businesses that help put the...
3 tips for putting comfort into the customer experience
Photo from Nola Bliss Massage When a customer is booking a massage, the last thing they want is a stressful experience. But the truth is that even just booking...
4 customer service tips to surpass expectations
It’s always easier to keep a customer than to create a new one—but what are the distinct steps to retaining a regular? For Cakebread Cellars, a family-run...
The 360 customer experience starts at the hiring process
Anyone who’s worked in or owned a restaurant knows it can be a demanding profession. Oftentimes, what keeps us engaged and happy to serve are the people...
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