How to make customer feedback central to your operations
“Mexican Mom” Gina Antimo shares three ways to make feedback central to your business—and why she changed her chicken quesadilla recipe based on a customer review.
Millions of consumers visit Yelp each month looking to buy from or hire local businesses,* including food and drink businesses like yours. Learn how to capture their interest with Yelp’s free features and streamline your operations with Yelp Guest Manager—plus, get the latest tips and tricks from industry experts. *Comscore, monthly average for 2024.
46 posts in Food and drink
“Mexican Mom” Gina Antimo shares three ways to make feedback central to your business—and why she changed her chicken quesadilla recipe based on a customer review.
One of Yelp’s Veteran Business Fund winners, Stephanie Bacskay, shares how she used lessons from the Army to keep her food truck’s engine running.
A chance meeting sparked the idea for Persimmon Coffee, and the connections just kept coming—from the trio of founders to an expansive network of supporters and mentors.
How can you create a business network that’s built to last? Beyond just connecting with your regulars, deliver your mission to the community through mentorship, partnership, and events.
Photos of Sunbliss Cafe on Yelp As a small business owner, one of your top priorities is to care for your customers by delivering quality products, coming up...
Reviews are an essential building block of business growth. Learn what inspired a customer at Think Greek to leave a detailed review—plus how you can use review feedback to evolve your business.
At the #5 spot on Yelp’s Top 100, customer service and sustainability go hand in hand. The small, take-out only restaurant turning excess produce into colorful noodle dishes proves the most successful sustainable initiatives are developed for the community, by the community.
Chef Leah Cohen shares her biggest lessons learned as a business owner and working mom, including tips for delegating, staying true to your vision, and knowing when to let go.
Food and family are forever intertwined at the #1 restaurant on Yelp’s Top 100 2023—a Hawaiian-Korean eatery dedicated to breaking barriers and treating customers as family.
Chef Jason Helfer founded Peasant Village with his father on the principles of creativity and great customer service. After thirty years in business, Jason continues to innovate upon his family legacy with techniques that make the residents of San Angelo feel like VIPs.