Tips for responding to reviews on Yelp
It’s no longer just about what consumers say about your business—it’s also about what you say back. These five tips for responding to online reviews will help you navigate even the trickiest customer feedback.
It’s free to be on Yelp! After you add or claim your Yelp Business Page, take advantage of the free tools designed to help you stand out to customers looking for your services. 82% of users hire or buy from a business they found on Yelp within a week,* so be sure to optimize your page to gain more exposure, more customers, and more sales.
*Based on a survey conducted by Yelp in October 2024. Participants received a $5 gift card. Methodology used Comscore demographics and was based on people who reported having used Yelp in the prior 3 months.
80 posts in Free Yelp tools
It’s no longer just about what consumers say about your business—it’s also about what you say back. These five tips for responding to online reviews will help you navigate even the trickiest customer feedback.
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