
How Yelp Elites bring attention to local businesses
A Yelp Elite reviewer shares what matters most to her as a customer and how her reviews have helped local businesses thrive.

One of America’s favorite gyms shares tips for creating a sense of belonging
The Little Giant Muay Thai co-founders Kru Chon and Nate Bennett share three ways they lead from the heart to create a sense of belonging and community.

Embracing change and reinvention in your small business
An unexpected turn in Angela Shen’s career path helped her uncover a new passion and redefine success as a two-time entrepreneur.

‘We’re feeding humanity:’ building a legacy of culinary hospitality
Meet Viet Nguyen, CEO and executive chef of Kei Concepts, a restaurant group with a mission to feed and inspire the next generation of Vietnamese Americans.

Customer service training conquered in 3 easy steps
Customer service expert Jeff Toister shares his three fundamentals of customer service training to supercharge your team’s next training session.

How a solopreneur maintains a perfect 5-star rating on Yelp
Trickery owner Aaron Rabkin shares the magic behind his solo business, which has maintained 100% 5-star reviews over six years of operation.

5 free things you didn’t know you could do on your Yelp Page
There are 20+ free features to choose from when creating and updating your Yelp Page. Check out these five hidden gems that you can add for free.

Social media experts share what every small business owner should know
Get insights from social media strategists, experts, and business owners on showing up authentically online.

Inside an e-commerce expert’s review response strategy
Alok Ahuja, CEO and co-founder of Trexity, explains how he uses feedback to improve his local delivery company and shares his tips for responding to reviews.

Overcoming the intimidation hurdle for first-time customers
Carmen Sturniolo, owner of Ambitious Athletics, takes the intimidation factor out of fitness by having consistent conversations with customers.

How to maintain your small business magic as you grow
Ask yourself these three questions to preserve your small business strengths through growth and expansion.

Carved with kindness: how an engraver conducts business with empathy
Wade Dickinson, owner of Heirloom Engravers, proves that kindness is just as important as the quality of his work.
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