Topic: Customer service

Ryan from Tempoe Entertainment DJs shares how Yelps helped him build a successful business from the ground up.

Powerful customer retention strategies can benefit almost every business. Learn the best tips and tactics to keep your customers engaged, happy, and loyal.

Photo by Tima Miroshnichenko We’re here to help—whether you’re seeking a quick answer online, looking for business tips, or simply need to speak with a...

Discover how to get your small business digital ready with AI tools anyone can use. No machine learning required.

Yo’ Mama’s in Birmingham, Alabama, serves a diverse crowd. Owner Crystal Peterson shares how she caters to each segment of her customer base.

Reviewers rave about the ambiance at San Jose’s first Black- and woman-owned coffee shop. Co-owner Be’Anka Ashaolu explains why.

Community is everything at Uncle Af’s, which earned the #10 spot on Yelp’s Top 100 Places to Eat of 2024. Read how they entice visitors with signature sauces and top-tier service.

Discover effective strategies for prospecting leads, improving your sales processes, and winning more customers for your business.

The owners of Fall Creek Farmers Market in Humble, Texas use Yelp to educate customers on the importance of buying local.

Here’s how to identify your target market and get targeted leads—prospects who are more likely to need what you’re selling and become paying customers.

Owner Tomeka Wallace chats with a regular about what matters most to customers at Happy Cafe in Virginia Beach, Virginia.

Sundae Scoop owners Philip and Sibs Harrell strive to connect with customers on a deeper level through authentic, engaging conversation.