5 steps to building customer confidence
The owners of Oakwell Beer Spa share how they educate first-timers and deliver on their promise to provide relaxation for all.
Topic: People management and culture
Your people are your greatest resource. Wondering how to attract, retain, and empower great employees? Discover practical tips and advice from fellow entrepreneurs to help you create a positive work environment where your business and team can thrive.
26 posts in People management and culture
How to add another user to your Yelp for Business account
To get help managing your Yelp Business Page, you can grant access to your Yelp for Business account to other members of your team. Adding users to your account is free, quick, and easy.
Top 6 myths about the Employee Retention Credit
Photo by Remy Gieling As a small business owner, how much do you know about the Employee Retention Credit (ERC)? It’s a payroll tax refund from the...
How to attract and hire your ideal seasonal employees
Having the help you need to get through holiday and seasonal rushes can make all the difference to your local business's profitability. Discover how to hire great seasonal employees that will help you achieve your goals.
3 tips for building a passionate team and community base
San Angelo is a small town in West Texas, hours from the flashier cities in the Lone Star State, but it’s filled with 5-star businesses that help put the...
How to prep your business for the busiest times of year
Seasonal and holiday shopping can represent a significant portion of a local business’s annual profits. Check out these tips for standing out from the crowd and drawing in customers.
‘The Cheers of Beers’: how a brewery owner fosters togetherness on his team
SoCo Taphouse owner Brandon Gardner shares three tips for building a team that feels as familiar as the cast of your favorite sitcom.
How to support and retain employees in a post-pandemic future
The pandemic prompted many small business owners to re-evaluate how they support employees. Learn how to keep the momentum going and break down barriers in your own workplace.
Getting more juice out of every squeeze in business and life
Koffeteria owner Vanarin Kuch creates his own recipe for success from the flavors of his childhood, upcycled furniture, and a foundation of employee mentorship.
The 360 customer experience starts at the hiring process
Anyone who’s worked in or owned a restaurant knows it can be a demanding profession. Oftentimes, what keeps us engaged and happy to serve are the people...
Setting the tone of your business through your actions
Ashley Tedesco and her husband Sal own Paluca Trattoria, an Italian restaurant at the end of Fisherman’s Wharf in Monterey, California. Their location puts...
7 secrets to happy and successful employees
Your employees are the lifeblood of your business, the messengers of your company’s mission, ethics, and worldview. They are the conduit between customer and product, not only ensuring a successful transaction but eliciting a level of satisfaction that keeps them coming back. Follow these seven tips for helping your employees succeed.
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