Topic: Reviews

Curious how Yelp reviews shape businesses? Explore favorite takeaways from a year of Behind the Review podcast episodes, highlighting the value of feedback and community support.

Hear how Closet America transforms chaotic closets into organized, beautiful spaces, thanks to dedicated staff, seamless customer service, and a top-to-bottom commitment to quality.

Don’t respond to online reviews without reading this first! We’ll show you how to reply to people who had a negative or positive experience.

Learn how Rescue Heating and Air in Dallas thrives through collaborative leadership, intentional hiring, and actionable feedback—discover tips for building a strong, trusted team.

At Lush Nail Bar in Gilbert, friendly staff, a welcoming vibe, and customer-first values create loyal clients who return for quality nails and exceptional service.

Learn why negative online reviews are an asset, not a liability, and discover expert strategies for responding, improving customer service, and building trust with your audience.

Photo by Sam Lion Bill Gates once said, “Your most unhappy customers are your greatest source of learning.” The question then is, how do you make those...

Photo by Petr Sevcovic 1. Update your Yelp Page Start by claiming your business on Yelp and updating your page. Make sure essential information is correct...

Photo by Wyron A. Since the dawn of civilization, people have loved to complain by leaving critical reviews. The oldest known form of...

Discover 3 effective ways to respond to a critical review and turn negative feedback into an opportunity.

Cuisine AuntDai is located in an unassuming spot on Saint Mathieu Street in Montreal, Quebec. Feigang Fei and his wife opened their Chinese restaurant in...

It’s no secret that customers want to have a positive experience and that business owners want to receive positive reviews. With that in mind, Yelp is...