Topic: Using Yelp products

This episode of Behind the Review features highlights from our past two seasons on one of the most-discussed topics: how businesses respond to reviews.

Jeff Toister, author of The Service Culture Handbook, shares ways that business owners can analyze online reviews to save time and improve their business.

Follow these tips for increasing and converting your customer connections on Yelp.

Learn how to use negative online reviews as a tool for business growth with expert Jeff Toister’s system for analyzing feedback and elevating customer service.

Learn how to write a business description with this easy formula, plus learn top tips for making it shine.

To enhance your restaurant marketing plan, use these five free tools to stand out and attract new customers.

Monterey restaurant exceeds expectations during COVID-19 with Yelp Waitlist by turning tables faster and capitalizing on diner traffic.

Strong partnership and a commitment to excellence have helped Helix Painting thrive, delighting customers with every brushstroke across the Denver area.

Looking for a way to let customers know what services you offer? How about how far you'd be willing to travel for a job? Now, you can do both right from your Yelp Business Page - here's how.

Learn how to effectively manage your program by understanding charts and metrics, and measure your program's success by discovering what works best for your business.

Here are eight content themes you can use as guidance for your Yelp Connect posts, helping you spark interest and action with your customers.

Acabas de visitar el nuevo restaurante de tapas en la ciudad y tuviste una experiencia increíble (y bebiste la mejor sangría de tu vida). Es probable que...