Topic: Using Yelp products

To get help managing your Yelp Business Page, you can grant access to your Yelp for Business account to other members of your team. Adding users to your account is free, quick, and easy.

Responding to reviews is an important part of any customer service strategy. Hear from five Yelp reviewers on what makes meaningful responses and how they help build customer loyalty.

Reviews are an essential building block of business growth. Learn what inspired a customer at Think Greek to leave a detailed review—plus how you can use review feedback to evolve your business.

Reviews are one of the most important aspects of your online presence as a small business. Get into the minds of your customers to see what inspires them to leave reviews.

Consumers are spending more consciously than ever, and according to a recent survey, 62% of respondents are trying to cut costs wherever they can. To help...

Damian Rollison, director of market insights at data-driven marketing platform SOCi, shares what to focus on and what to forget when it comes to review response management.

Your online presence is a reflection of the work you do with customers every day. A review response strategy can help you respond to feedback—both positive and negative—and turn them into a business advantage. 

A single review can tell you if a customer is happy or frustrated, but analyzing all your reviews can lead to insights that can help you generate more business—and in turn, more revenue.

Yelp's Small Business Expert Emily Washcovick busts some of the most common myths she hears from business owners about online reviews.

Yelp 101 is home to all the resources you need to claim your page, fill it out, and connect with customers.

We talked to two Yelp employees, Gabi Messinger and Aimee Knebel-Dougherty, who got their starts as community managers to explain the value of Yelp’s local networks.

Elizabeth Sexton, marketing director of Aligned Modern Health, shares elements of her marketing strategy that boost review engagement—starting with three key places to display your reviews.