Articles by Tia
Automation vs. outsourcing: the differences and when you should employ them
Learn the differences between automation and outsourcing, when it’s best to use them, and the importance of managing them. Winning the game of business...
Measure, manage, improve: the path to operational success
Discover the key to lasting business success by focusing on three core metrics: finances, consistency, and satisfaction. Learn how measuring and managing these elements can help your operation thrive.
7 secrets to happy and successful employees
Your employees are the lifeblood of your business, the messengers of your company’s mission, ethics, and worldview. They are the conduit between customer and product, not only ensuring a successful transaction but eliciting a level of satisfaction that keeps them coming back. Follow these seven tips for helping your employees succeed.
How to remove friction from the customer experience
Photo by Sam Lion Highly successful businesses share a common trait: They’ve made the customer experience effortless. And we’re not just talking about the...
Getting help when you need it: a business owner’s guide to delegating
Explore practical steps for entrepreneurs to delegate with confidence, streamline operations, and regain control by trusting the right people with the right tasks.