Articles by Tia
Automation vs. outsourcing: the differences and when you should employ them
Learn the differences between automation and outsourcing, when it’s best to use them, and the importance of managing them. Winning the game of business...
Measure, manage, improve: the path to operational success
Photo by Nick Morrison Business success depends on a myriad of factors that, when working in synergy, are responsible for a well-functioning operation. But how...
7 secrets to happy and successful employees
Your employees are the lifeblood of your business, the messengers of your company’s mission, ethics, and worldview. They are the conduit between customer and product, not only ensuring a successful transaction but eliciting a level of satisfaction that keeps them coming back. Follow these seven tips for helping your employees succeed.
How to remove friction from the customer experience
Photo by Sam Lion Highly successful businesses share a common trait: They’ve made the customer experience effortless. And we’re not just talking about the...
Getting help when you need it: a business owner’s guide to delegating
Entrepreneurs are a brave, tough, and independent lot. It takes more than a little tenacity to run a successful business. But this magical combination can be...