3 tips for putting comfort into the customer experience
Sara Albie, owner of Nola Bliss Massage in New Orleans, shares lessons for streamlining the customer experience and ensuring that each client walks away feeling comfortable and satisfied.
Communities flourish when people are able to create businesses that authentically reflect their cultures, values, and identities. Explore Yelp’s resource hubs and other helpful content for business owners committed to fostering diversity and inclusion, including resources for marginalized business owners, tools for allies, and stories from likeminded entrepreneurs.
42 posts in Diversity and inclusion resources
Sara Albie, owner of Nola Bliss Massage in New Orleans, shares lessons for streamlining the customer experience and ensuring that each client walks away feeling comfortable and satisfied.
The three ultimately sell different products, but they are driven by the same motivation: making the beauty and wellness industries more inclusive and leveling the playing field for younger generations.
To celebrate Women’s History Month, Yelp hosted its second annual Women in Business Summit on Thursday, March 24, 2022. Headlined by beauty entrepreneur Bobbi Brown, founder of Jones Road Beauty, this summit brought together dynamic female entrepreneurs, along with leaders in social media, marketing, and finance, for a day of thought-provoking conversations, inspiration, and actionable advice.
Explore the journeys of Black female entrepreneurs dedicated to helping others—learn what fuels their passion and how they’re shaping the future for women in business.
Thank you to everyone who attended the summit! Session recordings are posted below and on Yelp’s YouTube channel. To celebrate National Black...
Discover how LGBTQ-owned businesses across the country create safe, affirming spaces, unite their communities, and champion inclusion in every industry.
See why LGBTQ inclusion matters in business, from fostering employee engagement to better serving communities—plus tips from top experts and wedding planner Jove Meyer.
Meet Judaline Cassidy, the activist plumber breaking barriers for women in construction and inspiring the next generation through her nonprofit, Tools & Tiaras.
Learn how Tea and Milk’s founders built a thriving New York bubble tea shop by prioritizing quality, creativity, and an authentic connection with their customers.
Discover how Asian-American business owners in Chicago and New York overcome challenges, build community, and share advice for success in tough times.
Thank you to everyone who attended the summit! Session recordings are posted below and on Yelp’s YouTube channel. Yelp's first-ever Women in...
A shared vision and commitment to accessibility helped Eb & Flow Yoga Studio become a Sedona favorite for diverse yoga experiences and lasting community impact.